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Account & Data

How Account Deletion Works

Last updated: June 2026

You're always in control of your MyMo account and data. Here's exactly what happens, step by step, if you choose to delete your account.

📍 Open the MyMo app → Profile tab → scroll to the bottom → tap Delete account (below the Sign out button)
1

Immediate deactivation

Your account is deactivated right away and you're signed out of all devices. You can no longer sign in or use the app normally.

2

30-day grace period

Your account isn't erased immediately. For 30 days, it sits in a pending-deletion state.

3

Change your mind?

Simply sign back in (with Google or Apple) any time within those 30 days, and your deletion is automatically cancelled — your account, coin balance, puzzle history, streaks, and achievements are fully restored, exactly as they were.

4

Permanent erasure

If you don't sign back in within 30 days, your account and all associated data (coin balance, puzzle history, achievements, etc.) are permanently and irreversibly deleted by our system.

5

Exception

Certain transaction records may be retained beyond the 30 days where required for legal or financial compliance purposes.

Note: This is the same policy described in our Privacy Policy, kept in sync for consistency across the app and website.